Overview 簡介

Airline 航空公司: Air Canada 加拿大航空(AC/ACA)
Aircraft Type 機型: 787-8
Aircraft Rego 註冊編號: C-GHPV
Cabin Class 機艙: Business 商務艙
Flight No. 航班編號: AC106
Flight Route 航線: YVR-YYZ
Seat 座位: 1A
Date 日期: 19/1/2021

Air Canada's 787-8s have the newest business class product onboard, while the same also goes for the 787-9s, 77Ws, and A330s.  Its business class, which is otherwise known as 'Signature Class', features the latest IFE system, flatbeds and seats that come with lumbar support and massage function.  For those who have flown on China Airlines' 777-300ER and A350 business class, you'll find these seats familiar as they are manufactured by the same designer.  

加拿大航空的787-8配有最新的商務艙設施,同樣的產品也可以在777-300ER, 787-9 和 A330上找到。加航的商務艙叫做Signature Class,配有最新的娛樂系統,可完全平躺的座位,背部支撐和按摩的功能。如果你是中華航空的商務艙常客(A350/777),你不會對加航的商務艙感到陌生,因為他們是同一個設計公司的出品。

With a journey of about 4.5 hours, these seats cost about 1500 CDN in cash (33610 TWD).  

這趟旅程大約4.5小時,花費約 1500加幣,即大約 33610 台幣。

Route 路線簡介

The route that we'll be flying today spans a distance of approximately 3355km as it flies across most of the southern Canadian province.

This route is also operated by 2 other major Canadian airlines, Westjet and Air Transat.  But because of financial hardships and reduction in demand due to the pandemic, Westjet has greatly scaled down its services on ths route and Air Transat has ceased operations.

今天的航班略過加拿大南部大部分的省份,距離大約3355公里。

這個航線亦由加拿大的西捷航空及Air Transat營運。但由於疫症期間受到需求下跌和營運困難的原因,西捷航空在這條航線上的航班大大減少,而Air Transat更是暫停營運。

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Seat 座位

When you're settling into your seat, you'll find a pack of duvet and blanket already in your seat.  When requested to a crew, your seat can be converted into a comfortable bed.  

正當你走到座位時,一個床鋪的套裝就已經在座位上等待你來臨。當你想舒服的睡一覺時,你的座位便可以變成一張舒適的床。

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One downside of these seats is the absence of neck support on the headrest, which make it slgihtly uncomfortable when you just want to doze off briefly or just simply rest your head on the siide while looking out the window

這個座位其中一個缺點就是缺乏頸部支撐。當你想小睡一會時,你的頭便無法固定在頭枕上。

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Amenities kit is now a comfort pack with a bottle of hand sanitiser,a bottle of water, pretzels as well as earphones that are semi noise-cancelling; there is also plenty of storage room

過夜包變成了消毒包,裏面包含了酒精搓手液,餅乾,水,消毒紙巾和(效果低的)降噪耳機。

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Seat customisations and other miscellaneous controls are located in this touchscreen control

座位的控制都可以在座位旁的LCD螢幕控制。

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Today we're seated at the very pointy end of the Dreamliner

今天我們在夢幻客機的最前方。

Flight Meal 飛機餐

Although some parts of the service have been reduced, the flight meal still remain somewhat decent.  On this morning flight, we were served a full breakfast with a hot main.

The business class menu was inspired by Chef Antonio Park, a chef based in Montreal.

雖然有一部分的服務因疫情減少了,但飛機餐的部分還是沒有令人失望。這趟旅程上,我們有豐富的早餐。早餐的menu是由蒙特利爾的名廚Antonio Park度身訂造的。

On the menu today was some fruit yogurts and nuts to start with, alongside with a blueberry loaf as well as a croissant.  The main was a delicious parsley omelette, chicken sausage, cottage cheese, roasted red skin potatoes complimented by a red pepper relish

早餐的前菜有乳酪,藍莓包和牛角包。正餐包含了奄列,腸仔,芝士和烤薯仔。

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Ready to open the Pandora's box?

要打開這個神秘的盒了嗎?

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Mouthwatering isn't it?

覺得好吃嗎?

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The view as we flew above The Rockies

洛磯山脈的風景

Service 服務

The quality of service vary among different flights but I haven't flown Air Canada enough to provide a conclusive opinion for the airline, so I'll just make comments specific to this flight.

由於這是我第一次乘坐加拿大航空,我只能在這趟旅程上給評語。

To my disappointment, the best airline in North America failed to justify itself on my first flight with them.  The gate agents felt like they're not happy about their job as they just simply waved me through after checking my boarding pass without saying anything like 'enjoy your flight' or 'have a great day', which happened on my return flight with Westjet.

Service onboard was also a bit udnerwhelming.  The crew were more interested in their own chitchat rather than being enthusiastic about their job.  

很可惜地,這次飛行體驗令我失望。作為北美洲最好的航空公司,我體驗不到加航在哪一方面可以得到這項稱譽。閘口的職員檢查過登記證之後什麼都沒有說,只是揮手讓我走過。

機上的空中服務員也只是做了最基本的服務,然後便留在galley裡面談天了。整趟旅程我感受不到一點的熱情。

With all that negativity being said, on my other cross-country flight with Air Canada in business class, it was the opposite to what I've experienced on this flight.

Conclusion 總結

What's hot: breakfast and business class products

好的地方:早餐和商務艙的設施

What's not: underwhelming crew and the soft touches

不好的地方:服務質素

I'm yet to give a fair and conclusive opnion on Air Canada's quality of service in general as I haven't flown them enough.  But with more travelling opportunities coming within Canada, I believe a fair verdict can be come up with.

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I still hold belief that Air Canada is dedicated to provide superior service to its customers


更多KURTIS的飛行記錄 MORE FLIGHT REVIEW WRITTEN BY KURTIS:


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