ANKY N KURTIS TRAVEL

Anky仔在8月生日，所以也在8月飛了一轉東京去慶生，沒想到因為飛機晚點了，令Anky仔的生日在飛機度過，到達酒店也已經1點多，更可怕的是原來過了9點45分後就沒車去橫濱了。我們一起看看當天的航班發生了甚麼事吧。

Since it's my birthday in August, I went to Tokyo to celebrate it.  However, since my flight was delayed, I had to spend my birthday in the air and I also ended up arriving at the hotel past 1am.  What's worse was the last service for Yokohama departed at 21:45.  Let's see what happened.

Anky仔在1點多就到達香港國際機場辦理登機手續，飛機是停在5號登機門，所以我也去了國泰航空自己家的貴賓室-- The Deck。The Deck是位於7號登機門對面，只需上一層就到達。當時，飛機已在登機門，準備好CX500的飛行。而6號登機門就是一班由B787-9執飛的JL026前往東京羽田機場的。

I arrived at Hong Kong Intl' Airport just after 1pm.  Since the flight departed from gate5, I went to The Deck, a Cathay Pacific lounge.  This lounge is located opposite gate 7.  At that time, the aircraft was at the gate, getting ready for CX500.  At gate 6 was Japan Airlines' JL26 (787-9) bound for Tokyo Haneda.

CX500飛機的起飛時間是1510，所以登機時間也比登機證的晚了差不多10分鐘登機。登機的過程也是非常順利，但由於要等待轉機旅客，所以飛機也晚了差不多10分鐘才關門。Anky仔還是比較放心可以坐最後一班NEX前往橫濱，因為飛行時間比原定的短，所以也是趕到的。

The departure time for CX500 is 15:10, so boarding started 10 minutes behind the posted schedule.  The boarding process was smooth but since we had to wait for connecting passengers, there was a 10-minute delay to our departure.

登機後，座位已有毛毯及枕頭。空服人員也在大部份商務艙旅客登機後分別派發歡迎飲料及熱毛巾。Anky仔在登機後原本以為服務我這邊的空服是日本籍的，因為她能夠服務一名上了年齡的日本女士，這位女士大部份也是說日文的。結果才知道空服是香港籍，她用了一些身體語言跟這名女士溝通，而空服就在服務我的時間說廣東話，所以我跟空服人員全程也是使用廣東話。而日本線的飛機是必須最少有2名懂說日文的空服的。剛好，有一名日本籍空服就在另一個通道服務旅客。

A pillow and blanket were waiting at the seat upon boarding and drinks and hot towels were handed out to us.  I initally thought the crew serving me was Japanese since she was able to serve a Japanese elder who predominantly spoke Japanese.  This crew spoke Cantonese when she was serving me so I spoke Cantonese with her.  Flights to Japan require at least 2 cabin crew that can speak Japanese.  I noticed a second Japanese-speaking crew serving passengers in another row.

空服會在起飛前為旅客點餐。CX500是3點多飛機，所以提供的飛機餐是輕膳。Anky仔就覺得跟午餐沒分別。因為上餐的順序也是一樣，份量也是沒變的。國泰航空在這段時間也改變了一點飛機餐，就是前菜可以二選一，以前就是只有一款。

Meal orders were taken before the flight.  Since CX500 departs after 3pm, refreshments were served; although I did not notice anything different from the regular lunch service.  This is because the courses were served the same way and the portion is no different from what you'll see in lunch service.  There is a slight change in their meal service, with appetisers having 2 choices instead if just 1.

飛機在差不多1530左右關閉艙門，但到1548才推出，機長廣播說是因為旁邊的日本航空JL026推出後機件故障要推車拉去其他機位，所以阻塞了我們飛機後推。Anky仔就想應該不用擔心，可以順利地上NEX了。突然，Anky就看到一名空服不斷在數商務艙旅客數目，之後就4,5個空服在數，就感覺有問題了。結果，機長廣播說登機的人數跟公司的不一樣，基於安全問題，飛機要回到5號登機門，然後等地勤人員確認才可以再次關閉艙門。飛機在回機坪的時候，空服人員也檢查每個商務艙旅客的登機證，但沒發現有不對的地方。飛機回到登機門後，等了大約15分鐘，地勤人員上飛機，才發現有一個已登機的旅客不知道為什麼減了出來，結果再新辦理，飛機再度關門，但當時的時間，Anky仔已知道趕不上最後一班NEX前往橫濱。飛機在香港時間16:49再新推出。在滑行差不多15分鐘到達跑道07L起飛。

The cabin door was closed at 15:30 but pushback did not begin until 20 minutes later due to the Japan Airlines next to us having mechanical issues after pushback, so our path was blocked by it while they had to figure out a way to clear the path.  At this time, I still thought that I could make it to the NEX.  While I was putting my mind at ease, I noticed a few cabin crew counting the number of guest in the business class cabin.  This was when I realised something went wrong, and I was right - the captain told us that there were potentially missing passengers and we had to pull back into the gate.  We waited for 15 minutes until the ground crew came onboard, only to be told that they were also not sure why the numbers didn't match.  The cabin door was then once again closed for departure.  Unfortunately at this point, I already knew I was going to miss my NEX to Yokohama.  We pushed back again at 16:49 and took off after a 15-minute taxi to runway 07L.

起飛後，空服人員會先派發花生及飲料。飲料就要了一杯白酒。Evain水就是空服給的。所以阿，有禮貌的人是很重要阿。你對人有禮貌，一定會幫你。

After takeoff, the crew handed out some drinks and warm nuts.  For the drinks, I went with the white wine.  As for the Evian water, it was given out by the crew.  Being kind goes a long way.

前菜方面，國泰航空也改善了。就是以前沒選擇，現在可以2選1。可以選海鮮或是比較西式及健康的菜生拉，但其實飛機餐其中一個小碗就已經有生拉了，所以Anky仔選擇海鮮，不竟價錢也是貴一點。

麵包也好像變大了。只是麵包是偏軟的。

As mentioned earlier, we can now choose from 2 options for the appetiser.  For this flight, it was either the salad or seafood.  Since the salad was already part of the meal, I chose the seafood, as it costs more.

The bread also seems to be bigger, though on the softer side.

到了主餐方面，我看到餐單的時間第一時間就看日式餐，結果沒令我失望 ，因為還是一模一樣沒改變，跟上次坐CX542一樣是雞飯。Anky仔在點餐就跟空服說又是這個日餐。她笑了一笑，我說要中餐好了，她便說好選擇。如果你常坐國泰航空應該就知道甚麼事了，因為飛機餐真的是國泰航空的要害。

When I was given the menu, I immediately looked for the Japanese option, and I wasn't disappointed.  The option was the same as the one I was served on CX542, the chicken rice.  I joked to the crew saying that the menu did not change.  She gave me a smile and I told her I would go for the Chinese option, she told me it was a good choice.  You'll understand if you're a Cathay regular, since catering is really a weakness for Cathay Pacific.

主餐後就到了冰淇淋，水果及芝士時間，Anky仔一如以往，沒有要芝士，只要了冰淇淋和水果。冰淇淋有4款，3款是普通的口味。有1款就是空服叫我試試的，因為是新的口味，馬卡龍和Haagen dazs的合作。嘗試後，Anky仔自己覺得沒太特別，因為感覺是一杯巧克力加了馬卡龍而已，味道就沒有太甜。水果就有4款。空服人員照顧得好好，知道差不多會亮起安全帶燈號，所以提早問了我要不要來一杯熱的飲料，結果她送了大約5分鐘，安全帶燈號真的亮起，飛機也經過了一段不穩定的氣流。所以說，你有禮貌，香港人一定會幫助大家的。

Ice cream, fruits and cheese were handed out after the main course was completed.  I opted out the cheese like before.  The ice cream had 4 flavours to choose from, with 3 being the ordinary options and the 4th one being a new flavour - Macaron and chocolate.  I was suggested to have a go at it but did not feel that it tasted exceptional.  As for the fruits, 4 types were provided.  The crew were also thoughtful, they took our drink order earlier knowing that there was going to be turbulence.  5 minutes later, the seatbelt sign came on and we experienced some turbulence.  Like I said, if you're nice, Hong Kongers would go the extra mile.

Anky仔在餐後，也送了一點小禮物給空服人員 ，感謝她們的熱情招待，空服經理也來我旁邊說謝謝，也為了航班晚點道歉了。空服經理，服務我的香港籍空服跟我聊天起來，才知道我去橫濱，我也告訴他們，尾班車會在日本時間21:44左右在成田空港開出，我應該沒車子出去。他們一聽到，就馬上幫我去問了及告訴日本東京的地勤人員。結果落地後，我找了地勤，他們就問我是不是19K座位的旅客，證明空服是幫助的通知了地勤。地勤也幫我找了一條可以到達橫濱的交通，雖然比較復複雜，但只少也可以到達橫濱，日本的地勤也幫忙付的士費了，在此也謝謝他們。所以還是這句，你有禮貌，每個人也會幫你的，也要感謝大家的幫忙。希望大家看完也做一個有禮貌的人阿~

After the meal service, I handed out small treats to the crew in appreciation of their passionate service.  The cabin manager also came around and thanked me and apologised for the delay.  We had a chat and that's when he knew I was going to Yokohama and that the last service would depart from 21:44.  Knowing that I was going to miss the service, they informed the ground crew in Tokyo to make some special arragements.  As I thought, I was asked if I was seated at 19K after arriving in Tokyo and they reimbursed my taxi to Yokohama.  I couldn't emphasise enough how being polite goes a long way.